| Could your customer service techniques use a tune-up? MicroCredit-NH invites local business owners and self-employed individuals to a workshop to increase sales by using customer service strategies. “Let Your Business Soar: Customer Service = Sales” will be held in Keene on Wednesday, May 14th from 5 to 8 PM at the Hannah Grimes Center on 25 Roxbury Street. | |
| This interactive workshop will be facilitated by Joil Bergeron, MS, CPS, and owner of Next Level Performance, LLC, a human performance and sports science education company based in Manchester. Bergeron will offer quality of service strategies for participants to improve interactions with both customers and colleagues, understand the principles of communication and enhance the service image of their businesses. In addition to operating his business, Bergeron is also director for the Fitness Professionals Association of New Hampshire, a fitness education and business networking organization. He serves as an adjunct faculty member for New Hampshire Community Technical College, and is the state director for the National Strength and Conditioning Association. A native of Keene, Bergeron previously served as the strength and conditioning coordinator for the Manchester Wolves. He has also been an NCAA Division I track coach and instructor at Florida International University. Bergeron has facilitated more than 90 different workshops and events. Registration for “Let Your Business Soar: Customer Service = Sales” is required. The workshop registration fee is $20 for MicroCredit-NH members and $25 for non-members. To register, contact MicroCredit-NH at 1-800-769-3482. For more information about MicroCredit-NH and its statewide business development events, visit www.microcreditnh.org. | |
| May 14th, 2008 5:00 PM through 08:00 PM | |
| Hannah Grimes Center 25 Roxbury Street
Keene, 03431 |
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603.620.0963 Email: dhamel@microcreditnh.org |
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